ONBOARD JOBS
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Talent Hub
Sales Associate
Are you ready to step onboard?
Job Title | SALES ASSOCIATE |
Department | |
Job Type | FIXED TERM CONTRACT |
Cabin | Shared |
Salary Range | $800-$1200 per month |
Commission | $500-$2000 per month |
Career Progression Next Step | |
Reports to |
Welcome to our Academy Onboard Talent Hub, we will take you through everything you need to know about becoming a Sales Associate in the cruise industry.
On this page, we will guide you through the 4 steps you need to know before proceeding further: the role description, the requirements, our unique support and finally how to apply.
ACADEMY CEO INTRODUCTION:
This is the perfect first step on your cruise retail journey. We all start somewhere, and if it is your first time to either retail or cruise, then this role will really be a great start for your amazing career journey onboard. You will be able to learn all the key cruise retail skills whilst delivering excellent guest service.
Trust us with your journey
Step 1 - The Job Role
This is the perfect first step on your cruise retail career!
Imagine a dynamic role where you're not just processing transactions, but actively connecting with guests, sharing exciting offers, and ensuring a smooth and enjoyable shopping experience. You'll be the go-to person for inquiries, the guardian of a well-organized and appealing store, and the expert who keeps the inventory flowing perfectly. If you thrive in a fast-paced environment, have a knack for building rapport, and a passion for product knowledge, this is your chance to shine. With opportunities to hone your communication and negotiation skills, and even leverage your previous retail experience, you'll be a vital part of a team that values your contributions and commitment to excellence. Take the next step in your retail journey and make a real impact on the oceans!
We are recruiting sales associates for over 20 cruise lines, so there is sure to be a position which suits you!
Required Skills
High School graduation certificate.
Fluent in English and at least one other major language
At least 2 years’ experience in a fast pace retail / service environment.
Previous shipboard retail experience highly preferred.
Strong guest service, communication and negotiation skills.
Knowledge of products and inventory techniques.
What You Can Expect
Access to the Cruise Retail Academy and comprehensive brand training.
Competitive salary and a generous commission structure.
Onboard accommodation and meals.
Customised in-house training covering sales, product knowledge, and brand expertise.
Contract-based role, with opportunities to work and live at sea for up to 6 months at a time, with breaks between contracts.
Assistance with necessary visas and seafaring documents for work at sea.
Join us and be a part of something extraordinary. Illuminate your career with the Cruise Retail Academy.
These are the types of retail stores onboard cruise ships that you will be working in. You can join one of our many courses in our E-Academy to learn lots more!
Step 2 - Requirements
Before you start an amazing adventure on the oceans and growing your career, it is important to know that getting onboard a cruise ship for the first time is a little bit complicated. As such, you need to be fully prepared for the steps you will need to take before you can start working.
It can take 3-6 months to get onboard, and for those candidates who use us to find a job onboard, we will help, guide and support you all the way until you embark safely.
Before you step onto the gangway and into your first cruise ship you will need to go through 6 main stages to get there, which we will guide you through as part of your application process with us.
Application (this part)
Interview and Assessment (with us first, then with client afterwards)
Medical (between $300 - 600)
C1/D Visa Application (typically around $180 - reimbursed onboard)
Pre-employment HR certification including:
Police clearance certificate
STCW training (between $100 basic - $800 comprehensive)
HR paperwork
Travel arrangements (cost depends on operator)
We have a comprehensive guide to answer all the key questions which we think you need to know about the requirements to getting onboard for the first time:
The Academy team is here to support you at every step of your journey onboard. We know the industry, we know the people and we know the expectations.
Step 3 - Our Unique Support
Are you ready for ship life?
Do you know what lies ahead?
We want to support you uniquely to prepare you.
To do this we would like to share with you as much information as we can so you can begin your onboarding process. Firstly, at the bottom of this page, you will find a link to our department overview page that tells you a lot more about the specific department,
You will also see that we have a unique podcast specific for this job role for you to listen to telling you all about this specific role and giving you some honest understanding of what lies ahead. Right at the bottom of the page, we have further useful links to our Cruise Blog, our FAQ's. And most importantly, we have over 50 free training courses for you in our E-Academy to really help you understand all aspects of ship life, guidance and skills. To join our Academy for free, and to find the courses that are most relevant to your job role, click on the button below:
Step 4 - Time to Apply
So, you have seen the job description, you have learnt about the requirements and you understand the support that is available from us.
Now, it is time for you to apply for the role. To do this you will need to complete the application form by clicking on the 'Apply For Job' button below on the right.
When you click on this button, you will need to answer a few questions and upload your current CV in PDF format only (NB. If you want some help on ensuring your CV is well written, you can join our CV workshop, available in our E-Academy).
Sales Associate
PODCAST
FURTHER RESOURCES
