ONBOARD JOBS
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Talent Hub
Assistant Luxury Retail Manager
Are you ready to step onboard?
Job Role | ASSISTANT RETAIL MANAGER |
Department | RETAIL |
Job Type | FIXED TERM CONTRACT |
Cabin | Shared |
Salary | To be discussed at interview |
Commission | Yes |
Welcome to our Academy Onboard Talent Hub, we will take you through everything you need to know about becoming a Assistant Retail Manager in the cruise industry.
On this page, we will guide you through the 4 steps you need to know before proceeding further: the role description, the requirements, our unique support and finally how to apply.
Trust us with your journey
Step 1 - The Job Role
At the Cruise Retail Academy, we're committed to illuminating your career, offering exceptional opportunities for Assistant Luxury Retail Managers to work onboard luxury cruise ships worldwide.
Are you beginning your career in management and eager to lead teams with passion and excitement?
Are you prepared for the challenge of leading an amazing team of shoppies and specialists onboard these magnificent ships?
Do you thrive on delivering exceptional employee experiences and guest experiences with amazing brands?
Do you excel at orchestrating special activations that drive crowds and elevate entertainment?
How You'll Create Great Guest Experiences:
Supporting your management team in leading a team of shoppies and specialists to create a wonderful guest experience and amazing entertainment.
Collaborating with cruise line partners and onboard teams to create magical events.
Managing onboard inventories and operational processes efficiently to ensure that stock availability and accuracy is optimised onboard to give guests the best possible opportunity to buy.
What Experience We're Seeking:
Honest, hardworking, and down-to-earth individuals looking to enhance their careers and inspire others.
Strong experience working as a Team Leader, Supervisor, or in management on land, at sea, or even on the moon... If you can motivate a team of shoppies and specialists, you're already ahead.
What You Can Expect:
Access to the Cruise Retail Academy and comprehensive brand training.
Competitive salary and a generous commission structure.
Onboard accommodation and meals.
Customized in-house training covering sales, product knowledge, and brand expertise.
Contract-based role, with opportunities to work and live at sea for up to 6 months at a time, with breaks between contracts.
Assistance with necessary visas and seafaring documents to work at sea.
Step 2 - Requirements
Before you start an amazing adventure on the oceans and growing your career, it is important to know that getting onboard a cruise ship for the first time is a little bit complicated. As such, you need to be fully prepared for the steps you will need to take before you can start working.
It can take 3-6 months to get onboard, and for those candidates who use us to find a job onboard, we will help, guide and support you all the way until you embark safely.
Before you step onto the gangway and into your first cruise ship you will need to go through 6 main stages to get there, which we will guide you through as part of your application process with us.
Application (this part)
Interview and Assessment (with us first, then with client afterwards)
Medical (between $300 - 600)
C1/D Visa Application (typically around $180 - reimbursed onboard)
Pre-employment HR certification including:
Police clearance certificate
STCW training (between $100 basic - $800 comprehensive)
HR paperwork
Travel arrangements (cost depends on operator)
We have a comprehensive guide to answer all the key questions which we think you need to know about the requirements to getting onboard for the first time:
The Academy team is here to support you at every step of your journey onboard. We know the industry, we know the people and we know the expectations.
Step 3 - Our Unique Support
Are you ready for ship life?
Do you know what lies ahead?
We want to support you uniquely to prepare you.
To do this we would like to share with you as much information as we can so you can begin your onboarding process. Firstly, at the bottom of this page, you will find a link to our department overview page that tells you a lot more about the specific department,
You will also see that we have a unique podcast specific for this job role for you to listen to telling you all about this specific role and giving you some honest understanding of what lies ahead. Right at the bottom of the page, we have further useful links to our Cruise Blog, our FAQ's. And most importantly, we have over 50 free training courses for you in our E-Academy to really help you understand all aspects of ship life, guidance and skills. To join our Academy for free, and to find the courses that are most relevant to your job role, click on the button below:
Step 4 - Time to Apply
So, you have seen the job description, you have learnt about the requirements and you understand the support that is available from us.
Now, it is time for you to apply for the role. To do this you will need to complete the application form by clicking on the 'Apply For Job' button below on the right.
When you click on this button, you will need to answer a few questions and upload your current CV in PDF format only (NB. If you want some help on ensuring your CV is well written, you can join our CV workshop, available in our E-Academy).
Assistant Luxury Retail Manager
PODCAST
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